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Privacy Policy

Glowright App

Effective Date: 01/01/2026

Glowright (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Glowright mobile and web application. Glowright is a business management platform designed to manage Sales Orders, CRM (Leads & Opportunities), Task & Goal tracking, and Dealer order management.

1. Information We Collect

We collect information necessary to provide business operations and system functionality, including:

a) Account Information
  • Name
  • Email address
  • Phone number
  • Company name
  • User role (Admin, Manager, Salesperson, Production User, CRM User, Dealer)
b) Business Data
  • Customer details
  • Lead and opportunity information
  • Sales quotations and orders
  • Product catalog information
  • Delivery details
  • Task assignments and goals
  • Production quantities
c) Uploaded Content
  • Profile pictures
  • Expense receipts
  • Order-related images
  • Location photos (when shared by the user)

We only access images or media when you explicitly choose to upload them.

d) Device & Usage Information
  • Device type
  • Operating system
  • App usage logs
  • IP address (for security and monitoring)

2. How We Use Your Information

We use collected information to:

  • Manage sales orders and quotations
  • Process approvals and track deliveries
  • Manage leads and CRM workflows
  • Track employee tasks and performance goals
  • Allow dealers to place and track orders
  • Provide reporting and analytics
  • Improve system performance and user experience
  • Ensure system security and prevent unauthorized access

We do not sell or rent your personal data to third parties.

3. Data Ownership

All business data entered into Glowright remains the property of the client organization. We act only as a system provider and data processor.

4. Data Sharing

We may share data only in the following situations:

  • Within your organization based on user roles and permissions
  • With authorized service providers strictly for hosting and infrastructure
  • If required by law or regulatory authority

We do not share your data for advertising purposes.

5. Data Security

We implement industry-standard security measures, including:

  • Secure server infrastructure
  • Encrypted communication (HTTPS)
  • Role-based access control
  • Authentication and authorization mechanisms

Access to data is restricted based on user roles (Admin, Manager, Salesperson, Dealer, etc.).

6. Data Retention

We retain your data as long as your organization continues to use the Glowright platform. Data may be deleted upon written request from authorized administrators.

7. Permissions Used in the Mobile App

Glowright may request the following permissions:

  • Media Access – To upload profile pictures, receipts, and order-related images.
  • Camera – To capture and upload images directly from the app.
  • Location (if enabled) – To share current location images or delivery-related information.
  • Internet Access – Required for system functionality and synchronization.

Permissions are used only when necessary and with user action.

8. User Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of data (subject to business requirements)
  • Withdraw consent where applicable

Requests should be submitted to the organization administrator.

9. Third-Party Services

Glowright may rely on secure cloud hosting and infrastructure providers. These providers are contractually obligated to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be made available within the application or on the official website.

11. Contact Us

For any questions regarding this Privacy Policy, please contact:

Glowright Support Team
Email: support@glowright.in
Address: Glow Right Electric Source Pvt Ltd, 37, G Block, Sector 63, Noida, Chotpur, Uttar Pradesh 201301